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Student Health

Healthcare is available to students and their immediate families through Student Health Services. Student Health is a division of the Department of Family and Community Medicine at Milton S. Hershey Medical Center, Penn State College of Medicine.

Mission

The mission of Student Health is to provide prompt comprehensive HIPAA-compliant primary health care that exceeds our patients’ expectations. We provide a compassionate environment of inclusion and respect to our diverse and spirited student population. We are proud to serve and support our students, their spouses and children throughout the student’s tenure at the Penn State College of Medicine.

Services and Providers

Student Health offers primary health care to all medical, graduate, physician assistant and nursing students enrolled at the College of Medicine. These services are also available to the students’ spouses and children.

Beth Wallen, MD, MPH, is the director of Student Health. She, along with a panel of MDs, DOs, CRNPs and PAs, actively participate in the care and support of our students. These advance practice clinicians have involvement with neither our students’ academic advancement nor their clinical evaluations. The office staff includes senior LPN Patty Hamner and administrative associates Allie Ludwig and Janice Mesarick, who are dedicated to assist our students’ needs.

We offer in-person and on-demand/virtual visits for a variety of conditions, including but not limited to acute and chronic care for medical issues, as well as preventative care including gynecological exams, family planning and well-child visits. Referrals to specialists are provided when necessary following a visit with a student health provider.

Hours of Operation

Scheduled appointments are available as follows:

  • Mondays: 8 a.m. to 4:30 p.m.
  • Tuesdays: 8 a.m. to 4:30 p.m.
  • Wednesdays: 8 a.m. to 4:30 p.m. (later appointments are offered until 6:30 p.m.)
  • Thursdays: 8 a.m. to 4:30 p.m. (later appointments are offered until 6:30 p.m.)
  • Fridays: 8 a.m. to 4:30 p.m.
  • Saturdays: 8 a.m. to noon (appointments are provider-dependent)

To schedule an appointment, call 717-531-5998.

Acute appointments are available on a first-come, first-serve basis. It is recommended to call early for a same-day appointment. Please leave a message if we are unable to answer your call; listen and follow the voice prompts. Your call will then be returned during business hours.

After clinic hours and weekends, healthcare concerns are forwarded to the hospital nurse triage system.  If the nurse triage system has concerns, they are forwarded to the Family Medicine physician on call.

Urgent Care

The closest urgent care center is MedExpress, located at 565 E. Chocolate Ave., Hershey, PA 17033.

Their normal hours are 8 a.m. to 8 p.m., Sunday through Saturday (closed Christmas Day).

Phone: 717-533-4935.

PSU SHIP through United Healthcare is in network. No co-pay is required. However, the $250 deductible must be met. After the deductible is met, visits are covered at 90% to a max $1,300 out of pocket.  A referral is not necessary.

Med Express accepts most major insurance; in-network status may vary by state and center.

To verify that your insurance is participating with Med Express, check their website.

For information regarding your specific plan and coverage, please contact your insurance provider directly.

Location

Student Health is located at Penn State Health Medical Group – Fishburn Road.  This office is located at 845 Fishburn Road, Hershey, PA, 17033.

If you need transportation to the clinic, please call the shuttle at 717-599-6376.

It may be necessary to leave a message with a return phone number to request a ride.

Costs

Your insurance will be billed for the cost of your Student Health visit. If your insurance does not cover the visit, you will not be responsible for the cost of the physician fees. However, the cost of prescriptions, laboratory tests, imaging and any medical services provided outside of the Office of Student Health are the responsibility of the student and their insurance carrier.

Insurance and Referrals

All medical students are required to have medical health insurance. Specific information concerning the school offered insurance plan is distributed to all students at the beginning of each academic year. If a student chooses not to participate in the school-affiliated program, the student is required to show proof of equivalent insurance coverage on the waiver application form given to the bursar.

Although your insurance may not require one, most Penn State Health Specialties require a referral from a PCP. You must see a Student Health provider to have a referral.

For assistance scheduling specialists visits contact the Care Concierge’s line at 833-774-8326.