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A picture of a gazebo in front of the apartments at one of the University Manor complexes on the Penn State College of Medicine campus in Hershey. The sun can be seen glinting against the side of the gutters along the roofs as it begins to settle in for the night.

Maintenance Requests

Tenants of University Manor East and West can submit work order requests to the Housing Maintenance staff utilizing the following procedure.

  • Monday through Friday (except holidays) 8:00 AM to 4:30 PM contact the Housing Office by calling 714-531-8210. Work orders can also be submitted online via the form below.
    For “Non Emergency” issues after 4:30 PM or on weekends and holidays, please leave a message with the Housing Office by calling 717-531-8210. Work orders can also be submitted online via the form below.
  • “Emergencies” that occur after 4:30 PM Monday through Friday or on a weekend or holiday should be reported to Building Operation Center (BOC) by calling 717-531-8096.

There is no charge for repair of items in the apartment generated by normal wear and tear or component failure.

Repair of damages or failures caused by abuse by the tenant, family member of the tenant, or a guest of the tenant will be equal to the cost incurred by the Housing Department to rectify the situation. This will include the cost of replacement materials and labor hours.

No maintenance work will be performed on Saturdays, Sundays, or legal holidays, unless of an emergency nature. The only requests considered an emergency are those that endanger health or property, not inconvenience.

Maintenance Work Order Request







Contact Information