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Maintenance Requests

Tenants of University Manor East and West can submit work order requests to the Housing Maintenance staff utilizing the following procedure.

  • Submit the work order online via the form below. This is the quickest and most efficient way to get your request in.
  • Monday through Friday (except holidays) 8 a.m. to 4:30 p.m. You can also contact the Housing Office by calling 717-531-8210. For “Non Emergency” issues after 4:30 p.m. or on weekends and holidays, please submit your work order online via the form below. You can also leave a message with the Housing Office by calling 717-531-8210.
  • “Emergencies” that occur after 4:30 p.m. Monday through Friday or on a weekend or holiday should be reported to Building Operation Center (BOC) by calling 717-531-8096.

There is no charge for repair of items in the apartment generated by normal wear and tear or component failure.

Repair of damages or failures caused by abuse by the tenant, family member of the tenant, or a guest of the tenant will be equal to the cost incurred by the Housing Department to rectify the situation. This will include the cost of replacement materials and labor hours.

No maintenance work will be performed on Saturdays, Sundays, or legal holidays, unless of an emergency nature. The only requests considered an emergency are those that endanger health or property, not inconvenience.

Submit a Work Request Here